Privacy Policy.

Who We Are

The Inner Circle ("TIC", "TICZone", "we", "us", "our") operates the platform available at theinnercirclezone.com and TICZone.app. TICZone is a closed execution and accountability platform that allows users to track goals, habits, progress, and performance metrics.

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), TICZone acts as the data controller of your personal data.

Contact: office@ticzone.app

Information We Collect

• Account data: Name, email address, username, and password (stored securely using encryption).
• Profile & platform data: Goals, habits, routines, progress logs, streak data, notes, and other submitted content.
• Usage data: Pages visited, features used, time spent, interaction patterns and navigation data.
• Device data: IP address, browser type, operating system, and device identifiers.
• Payment data: Processed securely by third-party providers (e.g. Stripe). We do not store full card details.
• Communications: Support requests, feedback submissions, and email communications.

Legal Basis for Processing (GDPR)

• Contractual necessity: Account creation, platform functionality, subscription management.
• Legitimate interests: Platform analytics, fraud detection, service improvement.
• Consent: Non-essential cookies, optional analytics, marketing communications. Consent may be withdrawn at any time.
• Legal obligations: Where required by applicable law or regulatory obligations.

How We Use Your Information

• Provide, operate, and maintain the TICZone platform.
• Personalise the user experience and track accountability metrics.
• Process subscriptions and payments.
• Communicate platform updates and support responses.
• Monitor usage trends and detect security incidents.
• Comply with legal obligations.

Cookies & Tracking

• Essential cookies: Required for platform functionality (login sessions, security). Cannot be disabled.
• Analytics cookies: Activated only after consent via the cookie banner.
• Preference cookies: Remember settings between sessions.

You may control cookies through your browser or the platform's cookie consent interface. Disabling certain cookies may affect functionality.

Data Sharing & Third Parties

• Payment providers (e.g. Stripe) for secure subscription handling.
• Hosting & infrastructure providers for platform delivery and storage.
• Analytics providers for aggregated, privacy-focused usage insights.
• Legal authorities where required by law or to protect user safety.

All third-party providers are required to process personal data in accordance with applicable data protection laws.

International Data Transfers

Some providers may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission and contractual data protection obligations with all service providers.

Data Retention

Account data is retained while your account remains active. Upon account deletion, personal data is deleted or anonymised within 30 days, except where retention is required by law. Anonymous aggregated data may be retained indefinitely for statistical purposes.

Your Rights

• Access: Request a copy of personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restrict processing: Request limited processing in certain circumstances.
• Portability: Request your data in a structured, machine-readable format.
• Object: Object to processing based on legitimate interests.
• Withdraw consent: Where processing is consent-based, withdraw at any time.

Contact office@ticzone.app to exercise any of these rights. We respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

Security

We implement encryption in transit and at rest, secure authentication, access controls, and regular security monitoring. No internet transmission is 100% secure — use a strong, unique password for your account.

Children's Privacy

TICZone is not intended for individuals under the age of 16. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

Automated Decision-Making

TICZone may analyse usage and progress data to provide accountability insights. We do not conduct automated decision-making that produces legal or similarly significant effects for users.

Changes to This Policy

We may update this policy periodically. The "Last updated" date will be revised and users may be notified via email or in-app notification where appropriate. Continued use of TICZone after updates are published constitutes acceptance of the revised policy.